Arkansas Sheriffs' Association

ACE/ Law Enforcement Support Office
Advanced Correctional Healthcare
All American Calendars
All Detainment Solutions
Allcare Correctional Pharmacy
American First Response
Arkansas Attorney General
Arkansas Commissioner of State Lands
Arkansas Correctional Industries
Arkansas Department of Correction
Arkansas Department of Health/Suicide Prevention Program
Arkansas Narcotic Officers Association
Arkansas Secretary of State
Arkansas Sheriffs' Youth Ranches
Auditor of State Andrea Lea
Big Bear Crusiers
BIS Digital
Blauer Manufacturing
Bob Barker Company
Brite Computers
Caliber Justice
Cap Fleet Upfitters
CBM Managed Services
Charm-Tex Inc.
City Tele Coin
Community Partners Group
Concerns of Police Survivors (COPS)
Correct Care Solutions
Correct Solutions Group
Criminal Justice Institute
Cruse Uniforms and Equipment
Decatur Electronics
Digital Ally, Inc.
Fleet Safety Equipment, Inc.
FN America
General Motors Government Fleet/Police
Group Purchasing Advantage
Guard4Life GPS Tracking
Guardian RFID
Historical Armory Inc.
Hometown Publishing
Howard Technology Solutions
ICS Jail Supplies, Inc.
IHS Pharmacy
Integrity Steel Works, Inc.
Justice Solutions
K & K Chemical
Keefe Group
Keystone Data Technologies
L.A.W Publications
LaSalle Corrections
Leads Online
Legacy Commissary Supplies
Leon Minsky Sales
Lifeloc Technologies
Monarch Calendar & Printing Company
Montgomery Technology Systems
Most Wanted Government by Brooks Jeffrey Marketing (BJM)
NCIC Inmate Communications
Offender Monitoring Specialist
Philander Smith College
Point Bank Enterprises
Preferred Family Healthcare
Relativity, Inc.
Securus Technologies, Inc.
Southern Health Partners
Southern Software, Inc.
Superior Automotive Group
Tech Friends, Inc.
Teeco Safety
The Pro-Tektor, Inc.
Thomson Reuters
Tiger Correctional Services
TimeKeeping Systems, Inc.
Trinity Services Group
Turn Key Health Clinics
Voice Products Inc.
Watch Systems
Wives of Armor
NCIC Inmate Communications

The Inmate Call Engine platform is designed to be a user-friendly system that offers first class features and advanced technology to your agency to help streamline the workload on your facility. The Inmate Call Engine platform runs exclusively on a VoIP-based centralized platform located in Longview, Texas so there is no need to install a server in your facility. NCIC sets the system up with an ample amount of bandwidth at the jail to allow all phones to be used simultaneously, so facilities will never experience call blocking during peak calling hours. Additionally, we utilized three separate outbound carriers from our switch which allows emergency roll-over in the case of one of our carriers having technical issues.

Inmate Call Engine utilizes redundant Cisco® ASA Firewalls. These firewalls are constantly updated to ensure any known vulnerabilities are resolved. Our network is PCI compliant which means the system undergoes quarterly scans to ensure there are no known vulnerabilities. Any issues found require immediate attention in order to maintain PCI compliance.

All changes made to the data, either directly or through the user interface, are recorded to the log along with the IP address and username of the person making the change. For increased security, database permissions are limited to only key personnel who have access to view or modify the data directly.